Privacy Policy

Privacy Policy

Last updated: October 2025

1. Introduction

Sports Exclusive Travels (“SET”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains how we handle your data when you visit our website, contact us, or use our services, including travel management, event coordination, and communication through email, phone, or SMS.

By using our website or submitting your personal data, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information for the purpose of providing and improving our services.

2.1 Personal Information

When you contact us, complete a form, or book a service, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name or organization (if applicable)
  • Country or city of residence
  • Travel preferences or requirements
  • Payment and billing details (processed securely by third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information (desktop, mobile, tablet)
  • Pages visited and time spent on our site
  • Referring websites or sources
  • Cookies and tracking pixels (LinkedIn, Meta, Google Analytics, HubSpot, etc.)

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage travel services and event coordination
  • Respond to inquiries and communicate with you
  • Send service-related updates or booking confirmations
  • Improve our website, services, and customer experience
  • Share relevant marketing or promotional materials (with your consent)
  • Ensure compliance with applicable laws and regulations

4. Legal Basis for Processing

Depending on your location, we process your personal data under one or more of the following legal bases:

  • Consent: You have given clear consent for us to process your data.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is required to operate and improve our business.
  • Legal Obligation: Processing is required to comply with the law.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.
You may request deletion of your personal data at any time (see Section 9).

6. Data Sharing and Third Parties

We never sell your personal data.
However, we may share limited data with trusted third parties strictly for operational purposes, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • CRM and marketing platforms (e.g., HubSpot, Google, Meta, LinkedIn)
  • Travel and logistics partners (e.g., hotels, transportation providers)
  • Legal, regulatory, or security authorities if required by law

All third parties are contractually obligated to maintain the confidentiality and security of your information.

7. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to improve your browsing experience and analyze website traffic.
You may accept or decline cookies through your browser settings.

We also use tracking pixels from:

  • Google Analytics 4 (GA4) – for usage analytics
  • LinkedIn Insight Tag – for ad performance and remarketing
  • Meta Pixel – for campaign optimization
  • HubSpot Tracking – for CRM integration and lead management

8. SMS and 10DLC Compliance

If you choose to receive SMS notifications, you consent to receive text messages from Sports Exclusive Travels.
Message frequency varies and may include booking updates, support, or promotional offers.
Message and data rates may apply.
You can opt out at any time by replying STOP or contacting us directly.

We comply with all 10DLC (A2P) and TCPA regulations in the United States.

9. Your Rights

Depending on your location (e.g., U.S., E.U., U.K.), you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”).
  • Restriction: Request limits on how we process your data.
  • Portability: Request your data in a structured, machine-readable format.
  • Withdrawal of Consent: Opt out of marketing or communications at any time.

Requests can be submitted to contact@sportsexclusivetravels.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
These include encrypted connections (SSL), access controls, and secure data storage.

Despite our efforts, no method of transmission over the internet is 100% secure.

11. International Data Transfers

As a U.S.-based company, we may transfer your data to and process it in the United States or other countries where we operate.
We ensure all data transfers comply with applicable international data protection laws (e.g., GDPR Standard Contractual Clauses).

12. Links to Third-Party Websites

Our website may contain links to third-party sites (e.g., partners, hotels, event organizers).
We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before providing any personal information.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
All updates will be posted on this page with the revised date indicated above.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sports Exclusive Travels
Email: contact@sportsexclusivetravels.com
Headquarters: Orlando, Florida, USA
Website: www.sportsexclusivetravels.com

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